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Shipping & Returns

Returns Policy

Any unused standard size products can be returned with written approval from Hydrazine Neutralizing Solutions, Inc within 30 Days of shipment for a 15% Restocking Fee. Any custom sized product cannot be returned unless a manufacturer's defect in materials or workmanship is identified.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. 


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Company Information

Hydrazine Neutralizing Solutions, Inc.
www.4ZeenKleen.com
PO Box 683156
Marietta, GA 30068
PH (770) 928-3800
Toll Free (855) 767-6161
Fax (770) 928-3799
Accept Credit Cards